Sell Samsung Phones

Your Samsung phone quote is valid for 14 days from the time it’s generated.

This gives you enough time to make a decision and send your device without worrying about price changes.

Before selling your Samsung phone, it’s important to remove both your Google and Samsung accounts. To do so,

• Go to your phone settings
• Sign out of your accounts
• Then perform a factory reset

This ensures the device is no longer linked to you and can be safely used by the next owner. If the accounts are not removed, it can delay the inspection process.

Once your Samsung phone is received, inspected, and approved, payment is processed within 24 hours. You’ll be updated at each stage, so you know when your device arrives and when your payment is on the way.

Yes, as long as the actual condition of your device matches the condition you’ve selected, you’ll receive the full quoted amount with no changes. If there are differences, you’ll be informed before any updates are made.

Yes, you can sell your Samsung phone without the box, charger, or accessories.

The value is based on the phone itself, its model, condition, and functionality.

In many cases, yes. iPads with cracked screens, battery issues, or charging faults may still qualify for trade-in depending on the condition. Add your device’s condition and check its worth here.

Yes, you can sell your Samsung phone from anywhere in Australia, including Perth, Adelaide, Melbourne, Sydney and all.

We provide a free prepaid postage label, so you can ship your device easily and securely from your location.

No, there are no hidden fees. The price you see in your quote is what you can expect to receive, as long as the device condition matches your selection. Shipping is also free, so there are no extra costs involved.

If your Samsung phone’s selected condition doesn’t match its actual condition, our team will reassess it and provide an updated quote.

You’ll have the option to accept the revised offer or have your device returned. Nothing is processed without your approval, so you stay in control.

Yes, you can sell multiple Samsung devices at once. For bulk orders (5+ devices or total value over $5,000), you’ll need to contact our team for a custom quote and priority processing.

All other orders can be completed online using our standard selling process.

You can sell most Samsung models with us, including Galaxy S, Note, A series, and newer Fold and Flip devices. Even older or damaged phones may still have value.

Start by backing up your data, then sign out of your Google and Samsung accounts. Remove any screen locks and perform a factory reset. This ensures your data is cleared and avoids delays during inspection.

If the assessed value differs from your original quote, you’ll be notified with an updated offer. You can choose to accept it or have your device returned for free. Nothing is final without your approval.

Once you confirm your sale, you’ll receive a free prepaid postage label. Simply pack your phone securely and send it using the provided label. Shipping is fully trackable and costs you nothing.

After your device is received and approved, payment is processed within 24 hours. The funds are transferred directly to your nominated bank account.

Yes, you can change your mind. If you no longer wish to proceed, simply don’t send the device. If it has already been sent and you decline the revised offer, it can be returned to you.